Analyst - Database Reporting FT

Work for GOOD at Goodwill

• Do you want to make a difference in your community while earning a paycheck?


• Would you like to help your community and environment every day that you come to work?


• Looking for a job that provides meaning as well as personal and professional development?

Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.

We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.

We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.

We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.

Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.

Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.

We prefer to promote from within. Your growth and advancement is our priority.

Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.

Change Lives. Make a Difference.

Discover Purpose. Apply today at WorkforGoodSA.org.

POSITION SUMMARY

The Database/Reporting Analyst will support Goodwill Industries of San Antonio by applying systems analysis and design skills in record keeping and database management.  The individual will assist the Lead Database/Reporting Analyst in developing and maintaining MS Access databases, make recommendations on enhancements to processes and systems, and provide technical reporting that is critical for the management of the Air Force and Army Service Treatment Record Processing Center contracts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Build simple and complex technical reports including tables, graphs, and charts required by Contracting Officer’s Representative (COR) through the use of MS Access and Excel


2. Assist the Lead Database/Reporting Analyst with producing daily, weekly, monthly and annual performance metrics as required by contract through the use of simple and complex queries


3. Process complex and lengthy technical reports which include tables, graphs, charts, or multiple columns.


4. Produce monthly reports listing incomplete medical records received from Military Treatment Facilities.


5. Analyze and synthesize data and provide presentations, information, and recommendations on the data to key customers.


6. Assist the Lead Database/Reporting Analyst with maintaining and managing all assigned databases.


7. Review proposals consisting of objectives, scope, and user expectations; gathers facts, analyzes data, and determining alternatives in terms of cost, time, availability and recommends course of action


8. Conduct research and analysis and make recommendations regarding improvement opportunities (systems, databases, processes, etc.)


9. Determine and resolve multi-user database through troubleshooting and debug actions


10. Orient users on new user functionality or changes to database design or procedures.


11. Assist team members and database users with training and basic technical support as needed.


12. Coordinates regularly with Goodwill IT team and customers on technology and database enhancement opportunities.


13. Participate on Unit and Agency projects or teams.


14. Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.

REQUIREMENTS

1. High School diploma or GED with some technical training or college education in computer science, information technology or related discipline. Bachelor’s degree in computer science, information technology or related discipline preferred.


2. Minimum 2 years’ experience scripting SQL and VBA; advanced skill and experience in MS Access and Excel; 1+ years’ reporting and data analysis experience.


3. SQL server experience and experience working within a military or contracting environment a plus. Equivalent combination of education, experience and/or military training will be considered. 


4. Ability to perform work at computer in office environment.


5. Must be able to meet the physical requirements of the position.


6. For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

To learn more about Goodwill San Antonio and to view available positions visit: www.goodwillsa.org.

Equal Opportunity Employer/Veterans/Disabled